Mercari item arrived damaged.

It's not necessarily lost, it's just not updating. What you need to do is start a missing package report with usps. That normally shakes it loose. Also let your buyer know that you're keeping tabs on it. If your package truly does get lost and is never seen again, and you have a Mercari/ USPS label, Mercari will take care of it.Make sure your sealed envelope is: Weight: Under your label's weight limit. Length: Between 5 and 11 1⁄2 inches. Width: Between 3 1⁄2 and 6 1⁄8 inches. Thickness: Up to 1⁄4 inch - with no lumps. No bubble mailers, cardboard, or plastic packaging - the envelope should be flexible. Max shipping protection is $20.To protect the marketplace, frequent cancelations may impact your selling privileges. If a seller cancels a transaction after the purchase has been initiated but before the transaction is completed, Mercari reserves the right to charge a cancelation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or ...How to let mercari know my item came damaged? When i go to the help option it doesn't give me the option to report item for damage or not as described? Archived post. New comments cannot be posted and votes cannot be cast. Don't go to help, go to your order in progress, then start a return request.To protect the marketplace, frequent cancelations may impact your selling privileges. If a seller cancels a transaction after the purchase has been initiated but before the transaction is completed, Mercari reserves the right to charge a cancelation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or ...

The good thing about Mercari is that you don't have to notify the seller to open a return request. Mercari will contact the seller on your behalf. I know it seems a bit of a punk move, but if someone isn't courteous enough to research how pack a camera len (there are tons of tutorials on YouTube or they could hire a packing service to do it for ...

I tried clicking on the “issue with item” button on the mercari app but I can’t find any option that’s about a product and package arriving damaged. Reply sfernandes30 •

The trick with returning items to Mercari is that you need to be quick to act once you get the delivery. You have to verify the product's correctness within three days from delivery to be eligible for the return. According to the Mercari return policy, initiating the return is possible only if the product: Is damaged or defective; Appears ...Mercari support keep getting worst with claims. Just had someone request return and he return it used, damage and in a used trash bag with no kind of protection. My item was brand new but I end up with a damage item that look like it got abuse by a 2 year old kid. After writing them four times I finally got told that they were damaged, not that the box was empty. I've been asked two more times for pictures so I could try and figure out what happened damage these items - I ship lots of delicate items and have never ever had one break before. Then of course mercari still couldn't seem to send me the pictures. Causes or threatens to damage Mercari's reputation; Violates the terms of any bank, card or electronic funds transfer network; ... The list of Prohibited Items may be updated from time to time at Mercari's discretion. Examples of items that fall under certain categories may also be expanded to provide better communication and context to our ...Sellers can cancel a transaction before shipping to the buyer if the item is damaged/defective or if they're unable to fill/ship the order. Here's how you can ...

Since Apple is an electronics retailer, lost or damaged packages can potentially mean big money down the drain. Thankfully, Apple has a policy to protect consumers, allowing any items that arrive ...

The "shipping protection" is for Mercari to take advantage of in such cases. So essentially, they get the let's say, $13.50 shipping fee back, PLUS the $200 cost of the item. Mercari has the pictures of the damaged item, which the buyer provided. Of course, they won't always do this, but it's maybe 90% of the time.

How to File a Claim. Either the sender or the recipient may file a claim for insured mail that is lost, arrived damaged, or was missing contents. The person filing must have the original mailing receipt. Each claim must be filed within a certain time period and include proof of insurance, value, and damage.Another common fraud that sellers really need to be cautious of is return fraud. Dishonest buyers purchase an item on Mercari, use it for a period, and then falsely claim that the item arrived damaged or not as described to initiate a return. They may send back a different or damaged item, leaving the seller with a loss. 4- Phishing Scams:As of February 2022, you can still get an average of 43% off retail for shipping labels for items between 0.25 lb - 150 lbs. Mercari prepaid labels include shipping protection of up to $200 in case your item is lost or damaged in transit by the carrier.Mercari does not accept videos for returns/disputes. I learned this when I received a damaged package a few weeks ago. I knew from the size of the box there was zero way it could have been sent and arrived safely. Item is 11+ inches tall shoved into a 9 inch box. So I video taped it. They wouldn't even look at the unboxing videos or anything ...I have ALWAYS been paid for items damaged during transit. That's what the shipping protection is for. Has happened 5 times since I've been selling and it always falls under shipping protection. i received such a package from a Mercari seller and I put in my submission when it arrived broken that it WAS packaged properly.

According to USPS either party can claim, but I’m hoping to see what happened to others for items that arrived damaged in this thread. For your reference: USPS File a Claim. ... The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this subreddit.'Buyer purchased item from me on Mercari on Dec 10, item was dropped off at post office on Dec 11. As of Jan 1 item still was not delivered. Buyer was patient (thank goodness) as they were also a seller on Mecari as well and understood the USPS holiday shipping woes. ... Jan 1 buyer contacts me and says all their other packages have arrived and ...I am just wondering what I should do. I am the seller, the item arrived to the buyer damaged and I am fine with accepting the return on it. Based in what I have read about the Shipment Protection policy I feel like Mercari will be of no help with any reimbursement for the damage in transit, however...it will also be nearly impossible for the buyer to return it …Item was damaged during shipping. I didn’t received everything I ordered. I received the wrong item. Authenticity concerns. Importantly, Mercari states that sellers …Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures.Buyer returned item damaged and claimed wrong size - Mercari sides with them lol. I had recently sold an underwear set that came with 3 different pairs, all securely attached to a hanger, tags everything on it brand new. Buyer asks about discounting the price in the DM and we come to an agreement and it's sold.I ordered an item recently and it arrived severely damaged, and had undisclosed damage not mentioned in the listing. I mentioned it to the buyer and they insisted that it was damaged in shipment, despite it not being possible. They told me to reach out to Mercari, and that they'd reimburse both of us.

The buyer let us know that your item arrived damaged. We're going to take a look at their inquiry as soon as possible. Because you shipped with a Mercari prepaid label, your eligible orders are covered at up to $200 with Shipping Protection. We'll be in touch shortly! If so, they may reimburse and release the funds from your sale to you.For future sales, please make sure to follow our Shipping Protection guidelines to ensure that you will be covered in case your item is damaged or lost in transit. ----- I shipped this item within 3 days during Christmas time (the next bus. day to be exact). The last tracking was late Dec. then early Jan.

if the item was $15 or less, Mercari automatically approves refunds for the buyer, but lets the seller keep their profits. this is to avoid (in mercari's eyes) time wasted on disputes over cheap shit. the buyer most likely knew this, and did so to get a free funko pop. RegionPrestigious487.Posted by u/shhhlife - 2 votes and 5 commentsThe first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Buyer claims $800 item is damaged SELLING My buyer is requesting a refund of a coat because it was wet and the package was wet. The postal service said it was delivered 2 days before she decided to request a refund. My theory is she left it ...Join the 19,263 people who've already reviewed Mercari U.S. . Your experience can help others make better choices. | Read 21-40 Reviews out of 18,914 ... Sellers are getting scammed because these buyers are sending back incorrect items or broken trash. Sellers and buyers beware!! Close account immediately! Date of experience: March 28, 2024. JE ...Item arrived damaged. You must contact them through their app. There is no option for reporting a damaged item, and contact is only available by answering questions. There is no question about damaged items, you you never get to contact customer service. They apparently do not have an office in the US. I would not recommend buying through Mercari.How to claim for a damaged item. If you’re the sender of the item you can claim for damage online here. Please note that we can't accept claims for the following items: If you didn't buy the postage from us or you're not sure how the postage was paid, you should contact the sender of the item to confirm this or make a claim on your behalf.

A couple hours later, it updated in Mercari and looked like I received it then, but it was actually hours earlier. If the buyer requested a return, they would've had to provide pictures in the return request right away. If they didn't, then the request wouldn't have started. Mercari will be able to see whether or not there were pictures at the ...

I take photos of the packing process and the packaging, and it literally does not matter - Mercari has always sided with the buyers (including 2 who deliberately damaged their items to make their case). I have a few awesome repeat customers on Mercari so I'm staying for now, but I'm already transitioning to local sale pages.

Are you tired of clutter in your home? Do you have clothes, electronics, or other items that you no longer need or use? If so, then Mercari might be the solution for you. If you’re...I clicked on the 'received and opened' box, left a review, but the submit button remains grayed out. The first day this happened I googled for a solution and one said it was possible Mercari hadn't caught up to tracking or something like that and to wait a day. I just received a notice that I must submit a rating by tomorrow , so I went back to ...Here's $10 of free crypto. Open a Kraken account using the link below (works worldwide). Deposit at least $1 (takes ~3 minutes). Receive your $10 bonus within 24 hours. It involves using a package forwarder: a warehouse in the United States that will accept your Mercari order and forward it on to you in Canada.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Returned an damaged item after seller not aware of the condition of the item, and this happened… I did noticed that the tracking is still for the shipment to get to me? What can I do now…today the item finally arrived and the seller immediately messages me asking me to rate them literally a few minutes after it just delivered. i go get the package from my mailbox and open it up. the item had no protective packaging which is 100% definitely needed considering its size and delicacy. so of course, it has scuffs and paint chipping ...We would like to show you a description here but the site won't allow us.seller offering to replace damaged item. I purchased a turntable for around $300 and received it a couple days ago. The cover of the turntable was cracked and broke when I got it, so I instantly requested a return and it got approved. Although now I’ve got the seller saying they can buy and send me the replacement part for free.Mercari requires multiple photos of the item (s). At a minimum, they require photos of each side of the item (front and back, or front, left, right, and back) as well as a photo that shows the packaging material with the shipping label visible. If the buyer only uploads a single photo, Mercari will request additional photos before denying the ...Business, Economics, and Finance. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. CryptoI take photos of the packing process and the packaging, and it literally does not matter - Mercari has always sided with the buyers (including 2 who deliberately damaged their items to make their case). I have a few awesome repeat customers on Mercari so I'm staying for now, but I'm already transitioning to local sale pages.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... I probably should've waited because an item was probably coming to me anyway, but I canceled the order (and seller accepted) and am now pending refund. ... (and seller accepted) and am now pending refund. Well, the package arrived and it's ...

The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... I bought a vintage framed south park print a few days ago and it arrived today. it came in a paper envelope with no padding or protection and the frame is completely shattered. who sends something with glass in just a paper envelope? i'm ...I also used the Mercari shipping label and they didnt compensate me for my lost package because they said my item weight exceeded the shipping label weight. I am currently appealing to them that it was within the shipping weight and now they are looking deeper into it. I am also checking the tracking daily just in case it does update.So the package arrived today, buyer created a return request and said items arrived damaged. She uploaded pictures where there was a cut on the side of the dress, holes in the lace and the tag was cut off so it could be any size and not what I said. ... As long as you pack items the way Mercari wants you to and you document it you'll be ok in ...Just go through Mercari. Take photos of the item inside the box (with the label visible if possible) to show what a bad fit it was. Do not rate, and open a return immediately describing the damage. Coming from a seller, Mercari almost always sides with the buyer, even if the seller hasn’t done something wrong.Instagram:https://instagram. debaun funeral home terre hautesign in macystao builds gunfire rebornlongaberger ceramics Hang onto any enclosed packing slips and return labels. If the item is brought into your home as opposed to being left on your porch, inspect it for damage before you’re asked to sign off on the ...Here's $10 of free crypto. Open a Kraken account using the link below (works worldwide). Deposit at least $1 (takes ~3 minutes). Receive your $10 bonus within 24 hours. It involves using a package forwarder: a warehouse in the United States that will accept your Mercari order and forward it on to you in Canada. lu26 ibewstephanie valle still married Mercari refused paying me for damaged item . I sold a set of two glass faceted lotus candle Holders I wrapped and boxed very well. The buyer said they were damaged Mercari says for Her to return to me because the item was not wrapped properly and that it was minimal damage today I got the return and they are smashed and the box looked like it ...Listing an item is always free on Mercari. Fees are charged when an item sells or when a service is used. The following charts explain fees on Mercari. Service Fee We work hard to make our marketplace a vibrant and secure shopping experience, learn more. Starting March 27, 2024, when you make a purchase, a service fee will be charged. The amount of the fee will be displayed as part of the ... m u12 pill 71K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…69K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…